Access for everyone matters to WSAWA.

WSAWA is committed to improving access to website information, services and community resources for people with disability and for people using assistive technologies.

We recognise that accessibility benefits everyone, including people with temporary impairments, older users, people using mobile devices and people accessing the website in challenging environments.

WSAWA aims to design, maintain and improve this website with reference to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA where reasonably practicable.

The website has not been represented as fully conformant unless a complete assessment confirms that all applicable requirements are met. Our current approach is ongoing improvement and prompt attention to barriers reported by users.

WSAWA may take the following steps as part of its accessibility work:

• use semantic headings and structured page content;
• provide text alternatives for meaningful images where reasonably available;
• maintain readable colour contrast and clear focus indicators;
• support keyboard navigation for important website controls;
• use descriptive links, labels and form instructions;
• review responsive layouts for desktop, tablet and mobile devices;
• reduce unnecessary movement and respect reduced-motion preferences;
• review accessibility feedback and address identified barriers where reasonably practicable.

The website is intended to support features such as:

• clear visual hierarchy and consistent navigation;
• responsive content that adapts to different screen sizes;
• keyboard access to links, buttons and form controls;
• visible focus states for interactive elements;
• plain-language headings and descriptive page titles;
• form labels, instructions and error information where forms are used;
• content that can be enlarged using common browser zoom controls.

The website is designed for current versions of commonly used desktop and mobile browsers. It is intended to work with standard keyboard controls and commonly used assistive technologies, although results may vary depending on the browser, operating system, device and assistive technology combination.

Very old or unsupported browsers may not display or operate all website features correctly. Keeping your browser and assistive technology updated may improve compatibility and security.

Despite our efforts, some accessibility limitations may remain, including:

• older PDF files or scanned documents that may not be fully structured for screen readers;
• archived images that may not yet have complete text alternatives;
• third-party maps, payment tools, social media embeds, forms or event systems outside WSAWA's direct control;
• older video or audio content that may not include captions, transcripts or audio descriptions;
• content supplied by external organisations in a format that WSAWA cannot readily modify.

We aim to provide a reasonable alternative where a barrier prevents access to important information or a WSAWA service.

If information on the website is not accessible to you, contact WSAWA and tell us what information you need and which format would be most useful.

Depending on the request and available resources, we may be able to provide information by email, plain text, telephone explanation or another reasonable format.

Accessibility may be reviewed through a combination of content checks, keyboard testing, responsive testing, automated tools, manual review and feedback from website users.

Automated testing alone cannot identify every barrier. WSAWA therefore welcomes feedback from people with lived experience and people using assistive technologies.

We welcome feedback about the accessibility of the WSAWA website. Contact us if you experience a barrier, notice inaccessible content or have a practical suggestion for improvement.

We will acknowledge accessibility enquiries and aim to review them within a reasonable period. Resolution times will depend on the nature of the issue, available resources and whether a third-party provider is involved.

Contact WSAWA to report an accessibility barrier, request information in another format or ask a question about this accessibility statement.